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Do you offer products or services in Vilcabamba or its surroundings?

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VilcaNet is the leading provider of broadband Internet and telecommunications services in the provinces of Loja and Zamora Chinchipe.

Our primary focus is to provide high-quality, reliable services to both business and residential customers, with an absolute commitment to customer satisfaction.

Our wide range of Internet services is designed to stand out for its quality and speed. We offer speeds ranging from 50 Mbps to 200 Mbps, meeting our customers' demands for their Internet needs, whether it's for studying, working, or enjoying online entertainment. In addition, our prices are highly competitive, which guarantees excellent value for money.

VilcaNet is proud to offer extensive coverage in various areas of Loja and Vilcabamba, which allows us to reach more customers and provide them with reliable Internet access. Some of the areas we cover include Capulí, Cajanuma, Tres Leguas, Rumishitana, Malacatos, San Pedro de Vilcabamba, Palmira and many more. We also offer services in some areas of Zamora Chinchipe, such as Valladolid, Palanda and Zumba.

Our commitment to customer service is paramount. We have a highly trained and dedicated team that provides personalized attention via WhatsApp and offers quick responses to any query or request for technical assistance. In addition, we have mobile units to perform on-site installations and technical support, allowing us to ensure a seamless experience for our customers.

At VilcaNet, we also strive to offer convenience and ease of payment. We accept bank transfers and deposits at various financial institutions across the country, providing our customers with convenient options for making their Internet service payments. In addition, we have developed a physical and virtual store where our customers can find a variety of accessories and devices that will improve their experience when using the Internet.

As part of our commitment to transparency and quality of service, we offer our customers a speed meter on our website, so they can check and monitor the speed of their broadband connection at all times.

VilcaNet is the official Internet provider for VilcaServices and Go2Vilcabamba, which demonstrates our reputation as leaders in the telecommunications sector in the region.

We are proud to be VilcaNet! Our objective is to provide you with a reliable and high-speed broadband Internet service in Vilcabamba, the province of Loja and in the constantly growing province of Zamora Chinchipe. Trust us to get the ideal connection for your online study, work and entertainment needs!

In the box below you have information about our locations and opening hours, we invite you to visit our offices in Loja, Vilcabamba and Palanda. We will be happy to assist you and provide you with an exceptional Internet experience.

Connect with VilcaNet and enjoy the best connection!

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Office hours

  • Monday 09:00 AM - 05:00 PM
  • Tuesday 09:00 AM - 05:00 PM
  • Wednesday 09:00 AM - 05:00 PM
  • Thursday 09:00 AM - 05:00 PM
  • Friday 09:00 AM - 05:00 PM
  • Saturday 08:00 AM - 12:30 PM
  • Sunday 08:00 AM - 12:30 PM

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