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VilcaNet is the leading provider of broadband Internet and telecommunications services in the provinces of Loja and Zamora Chinchipe.

Our primary focus is on providing reliable, high-quality services to both businesses and residential customers, with an absolute commitment to customer satisfaction.

Our wide range of Internet services is designed to stand out for its quality and speed. We offer speeds ranging from 50 Mbps to 200 Mbps, meeting our customers' Internet needs, whether for studying, working, or enjoying online entertainment. Furthermore, our prices are highly competitive, ensuring excellent value for money.

VilcaNet is proud to offer extensive coverage in several areas of Loja and Vilcabamba, allowing us to reach more customers and provide them with reliable internet access. Some of the areas we cover include Capulí, Cajanuma, Tres Leguas, Rumishitana, Malacatos, San Pedro de Vilcabamba, Palmira, and many more. We also offer services in some areas of Zamora Chinchipe, such as Valladolid, Palanda, and Zumba.

Our commitment to customer service is paramount. We have a highly trained and dedicated team that provides personalized support via WhatsApp and offers quick responses to any questions or technical assistance requests. Additionally, we have mobile units available to perform installations and provide on-site technical support, allowing us to guarantee a seamless experience for our customers.

At VilcaNet, we also strive to offer convenience and ease of payment. We accept bank transfers and deposits at several financial institutions across the country, giving our customers convenient options for paying for their internet services. Additionally, we have developed a physical and virtual store where our customers can find a variety of accessories and devices that will enhance their internet experience.

As part of our commitment to transparency and service quality, we offer our customers a speed meter on our website so they can check and monitor the speed of their broadband connection at all times.

VilcaNet is the official Internet provider for Vilca Services and Go2Vilcabamba, which demonstrates our reputation as leaders in the telecommunications sector in the region.

We're proud to be VilcaNet! Our goal is to provide you with reliable, high-speed broadband internet service in Vilcabamba, the province of Loja, and the ever-growing Zamora-Chinchipe province. Trust us for the ideal connection for your online study, work, and entertainment needs!

In the table below, you'll find information about our locations and hours of operation. We invite you to visit our offices in Loja, Vilcabamba, and Palanda. We'll be happy to assist you and provide you with an exceptional internet experience.

Connect with VilcaNet and enjoy the best connection!

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Service
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Location
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Opening hours

  • Monday 09:00 AM - 05:00 PM
  • Tuesday 09:00 AM - 05:00 PM
  • Wednesday 09:00 AM - 05:00 PM
  • Thursday 09:00 AM - 05:00 PM
  • Friday 09:00 AM - 05:00 PM
  • Saturday 08:00 AM - 12:30 PM
  • Sunday 08:00 AM - 12:30 PM

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